How to Use Social Listening for Customer Service
Social media has rapidly evolved to become an indispensable tool for customer service in the modern world. Customer service is...
How Brands in Kenya are Using Twitter Promoted Trends for Marketing Campaigns
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What is Social Media Listening and Why is It Important?
Ever heard of social media listening? We live in a digital era, where social media platforms are part of our...
April Fools Day 2021: Tracking Aprils Fools Pranks by Brands using Brand Moran Social Listening Tool
April Fools Day 2021: Tracking Aprils Fools Pranks by Brands using Brand Moran Social Listening Tool April Fools Day is...
International Women’s Day 2021 #ChoosetoChallenge Campaign Engagement in Kenya
8th March 2021, marked the International Women Day 2021, a day to celebrate women achievements. This year’s International Women’s Day...