29
Oct
A Quick Guide to Building a Killer Customer Service Strategy
Building a business up will require you to be strategic in all aspects and, most importantly, customer service. Customer service...
15
Oct
How to Use Social Media Intelligence to Grow Your Brand
Since social media has proven to be the largest source of customer insights, companies have taken advantage of this platform...
14
Jul
What is Social Media Listening and Why is It Important?
Ever heard of social media listening? We live in a digital era, where social media platforms are part of our...
10
Mar
International Women’s Day 2021 #ChoosetoChallenge Campaign Engagement in Kenya
8th March 2021, marked the International Women Day 2021, a day to celebrate women achievements. This year’s International Women’s Day...